Privacy Policy

mock.health is a synthetic FHIR sandbox. No PHI ever enters the system — all patient data is algorithmically generated by Synthea and our Markov progression module trained on de-identified journey data.

What we collect

Account data: email address, name, organization name, and role. Operational telemetry: API request counts, endpoint usage, and error rates tied to your API key. We do not collect protected health information because we do not store any.

How we use it

To operate the service: authenticate your sessions, enforce rate limits, bill your subscription, and respond to support requests. To improve the product: aggregate usage patterns help us decide which endpoints and synthetic cohorts to prioritize. To communicate with you: product updates, security notices, and billing emails. We never sell account data.

Where it lives

Google Cloud in us-central1. Postgres behind a VPC with private IPs only. AES-256 at rest. TLS 1.3 in transit. Auth0 for authentication with a custom domain. Secrets in GCP Secret Manager. Audit logs retained.

Your rights

Request a copy of your account data, request deletion, or close your account at any time. Email support for any of the above.

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